FAQ

How can I purchase Zentember treatment(s)?

You may purchase directly from our Zentember online website (which is here!)

Is there a purchase/redemption limit?

For context, we have 6 Categories and each of these categories have diffferent Treatments.

1. You may purchase max. 2 treatments from each category

2. You may redeem one session of each treatment

For Reference:
(1) Head Category - Aqua Head Spa • Eye Yoga

(2) Hair Category - Scalp Peeling • Kerasilk Hair Treatment • He Shou Wu • EKS Stem Cell Regrow

(3) Body Category - Deep Tension Relief • Lymphatic Detox • Meridian Qi and Blood Body Bojin • Zen Head Massage

(4) Aesthetic Category - OPT Hair Removal • OPT Skin Whitening

(5) Facial Category - Royal Youth Facial • Purifying Facial • RF Lifting Facial • NanoHydro Glow Treatment

(6) Embroidery Category - Misty Eyebrow Embroidery • Classic Eyeliner

Can I buy more sessions for each of these treatment?

For each treatment, you may purchase multiple times to share with your friends/family - but do take note that one person can only redeem one session of a treatment.

How can I redeem the treatment(s) after purchasing?

You will receive a Whatsapp message from us upon order confirmation! But if you don't please reach out to us via Whatsapp at 8779 7061 to make an appointment!

Zentember Online Shop Purchase Terms & Conditions

  • Customers may purchase more than one Zentember Treatments
  • Customers may redeem max 2 treatments from each category
  • Each Zentember Treatments can only be redeemed once (i.e. 1 NRIC per treatment)
  • Not applicable to customers who have completed treatment first-trial session within a year.
  • Strictly appointment basis, no walk-ins allowed.
  • Purchased Zentember Treatment(s) to be fully utilised by 31 Dec 2026.
  • Purchased Zentember Treatment(s) is strictly non-refundable or exchangeable.
  • No min. purchase required to utilise unique promotion code
  • Strictly no refund nor exchangeable should promotion code not used during checkout

The best way to Zen is to go on a holiday

Every purchase entitles you to stand a chance to win 1 Grand Prize or 2 Consolation Prizes!

Grand Prize

6D5N in Kyoto, Japan

Win a 6-day Kyoto 4-star hotel staycation!

*Winner will receive an invitation link to choose desired hotel based on your preferred dates

Consolation

$600 Travel Vouchers

Anytime & Anywhere you want with
$600 Chan Brothers Travel Vouchers!

Consolation

$300 Travel Vouchers

Go for a short weekend getaway with
$300 Chan Brothers Travel Vouchers!

Zentember Online Shop Prizes FAQ

I want to know more about the Online Shop Prizes

For a start, any purchase entitles you a chance to win.

Zentember Online Shop:

Grand Prize: 6D5N Kyoto, Japan Hotel Staycaytion - Upon providing your particulars, you will receive an invitation link from the travel agency and from there you can do the redemption!

Consolation Prizes: $600/$300 Chan Brothers Travel Voucher can be used based on your preference with Chan Brothers.

How much do I need to purchase to stand a chance to win the prizes?

No min. purchase required! As long as you make any purchase, you're entitled to a chance to win!

When will the results be announced?

We will contact you directly via Whatsapp by 31 October 2026!

Zentember Online Shop Prize Terms & Conditions

  • Any online purchase is entitled to a chance to win prizes
  • No min. purchase required.
  • Prizes are not applicable for order cancellation - should winner has been chosen and a cancellation takes place, prize will be forfeited and given to the next winner.
  • Winners will be revealed on 16th Oct Friday, and contacted via Whatsapp by 31st October 2026
  • Collection of Chan Brothers Travel Voucher by 30th November 2026 at Novena Square 2
  • Any prize not claimed by the 30th November 2026 will be forfeited.
  • Zen Beauty Pte. Ltd is not responsible for any loss of vouchers, or any further monetary payments outside of the prize.